Privacy Policy

Pro Trader Scans
Last updated: 15 September 2026

Pro Trader Scans (“Pro Trader Scans”, “we”, “us” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your personal information when you visit our website https://protraderscans.com, use our stock-scanning software at https://app.protraderscans.com, or otherwise interact with us (together, the “Services”).

We handle personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), and, where applicable, other data-protection laws such as the EU/UK General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA/CPRA).

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use the Services.

1. Who we are

Pro Trader Scans provides web-based stock-market scanning tools that help traders analyse listed securities. We are based in Australia and serve customers in Australia, the United States and other countries. If you have any questions about this Privacy Policy or how we handle your information, you can contact us using the details in the “Contact us” section below.

2. Information we collect

2.1 Information you provide to us

• Account and profile information — your name, email address, username, and password when you register for a free trial or paid subscription.
• Billing information — your billing name, email, country, and payment details. Card payments are processed by our third-party payment processor (Stripe); we do not store your full card number on our own servers.
• Communications — information you provide when you contact us for support, respond to a survey, post in our community, or subscribe to marketing emails.

2.2 Information we collect automatically

• Usage data — pages viewed, features used, scans run, session duration, and interactions with the Services.
• Device and technical data — IP address, browser type and version, operating system, device identifiers, referring URLs, and time-zone setting.
• Cookies and similar technologies — see the “Cookies” section below.

2.3 Advertising and analytics identifiers

When you arrive at our Services from an online advertisement, we may collect advertising identifiers such as the Google Click Identifier (GCLID) associated with your visit. We use these identifiers, together with your account email, to measure the effectiveness of our advertising (for example, to understand which ads lead to trials and paid subscriptions).

3. How we use your information

We use your personal information to:

• Create and manage your account and provide the Services;
• Process your free trial, subscription and payments;
• Provide customer support and respond to your enquiries;
• Send you service-related communications (for example, billing notices, security alerts, and changes to our terms or policies);
• Send you marketing communications where you have not opted out (you can unsubscribe at any time);
• Measure and improve the performance of our website, software and advertising;
• Detect, prevent and address fraud, abuse, security and technical issues; and
• Comply with our legal obligations and enforce our terms.

Legal bases (where GDPR applies). We process personal information where it is necessary to perform our contract with you, where we have a legitimate interest (such as improving and securing our Services and measuring advertising), where you have given consent (such as for certain cookies and marketing), or where we are required to do so by law.

4. How we share your information

We do not sell your personal information. We share personal information only as described below:

• Service providers. We share information with trusted third parties who perform services on our behalf, subject to appropriate confidentiality and data-protection obligations. These include:
  • Stripe — payment processing;
  • Google (Google Analytics and Google Ads) — website and app analytics and advertising measurement;
  • GoHighLevel — customer relationship management and email/marketing communications;
  • Hosting, email and infrastructure providers — to operate and secure our Services.
• Legal and safety. We may disclose information where required by law, regulation, legal process or governmental request, or to protect the rights, property or safety of Pro Trader Scans, our users or others.
• Business transfers. If we are involved in a merger, acquisition, financing or sale of assets, your information may be transferred as part of that transaction, subject to this Privacy Policy.

5. Cookies and similar technologies

We use cookies and similar technologies to operate our website, remember your preferences, analyse traffic, and measure and improve our advertising. Cookies fall into the following broad categories:

• Essential cookies — required for the website and your account to function.
• Analytics cookies — help us understand how visitors use our Services (for example, Google Analytics).
• Advertising cookies — help us measure and optimise our advertising campaigns (for example, Google Ads).

You can control cookies through your browser settings and, where provided, our cookie banner. Disabling some cookies may affect the functionality of the Services.

Google Analytics and Google Ads

We use Google Analytics and Google Ads to understand how our Services are used and to measure advertising performance. These tools may set cookies and collect information such as your IP address and usage activity. You can learn more about how Google uses data at https://policies.google.com/technologies/partner-sites and opt out of Google Analytics using the Google Analytics Opt-out Browser Add-on.

6. Data retention

We retain personal information for as long as necessary to provide the Services, comply with our legal, tax and accounting obligations, resolve disputes, and enforce our agreements. When information is no longer required, we will delete or de-identify it.

7. International data transfers

We are based in Australia and use service providers located in other countries, including the United States. Where we transfer personal information across borders, we take reasonable steps to ensure it is handled in accordance with this Privacy Policy and applicable law.

8. Data security

We implement reasonable technical and organisational measures designed to protect your personal information against unauthorised access, loss, misuse or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your rights and choices

Depending on your location, you may have some or all of the following rights in relation to your personal information:

• Access — request a copy of the personal information we hold about you;
• Correction — request that we correct inaccurate or incomplete information;
• Deletion — request that we delete your personal information;
• Objection / restriction — object to or request that we restrict certain processing;
• Portability — request a copy of certain information in a portable format;
• Withdraw consent — withdraw consent where we rely on it (for example, marketing).

Marketing opt-out. You can opt out of marketing emails at any time by clicking the “unsubscribe” link in any marketing email or by contacting us. Service-related communications may still be sent.

To exercise any of these rights, please contact us using the details below. We may need to verify your identity before responding. We will respond within the timeframe required by applicable law.

10. Children’s privacy

Our Services are intended for adults and are not directed to children under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.

11. Third-party links

Our Services may contain links to third-party websites or services that we do not operate or control. This Privacy Policy does not apply to those third parties, and we encourage you to review their privacy policies.

12. No financial advice

Pro Trader Scans provides software tools for informational and educational purposes only and does not provide personal financial, investment or trading advice. Any information collected through the Services is handled in accordance with this Privacy Policy.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Where changes are material, we will take reasonable steps to notify you. Your continued use of the Services after any change indicates your acceptance of the updated Privacy Policy.

14. Contact us

If you have any questions, concerns or requests regarding this Privacy Policy or your personal information, please contact us:

Pro Trader Scans
Email: Support@protrader.com.au
Website: https://protraderscans.com
Postal address: Perth WA
ABN: 30 086 051 881

If you are not satisfied with our response, you may have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at https://www.oaic.gov.au, or with your local data-protection authority.